Double booking identified and corrected within 60 min. after being received however..... Booking.com will take the commission anyway. Technically correct, but ethically unnecessary.
"Booking.com online hotel reservations
Dear Partner,
Thank you for working with Booking.com.
The reservation of our mutual guest Muhammad Mubarak (reservation number 224863203) has been cancelled as you requested and the guest has been relocated to another property.
Please note that the commission for this booking will remain in effect.
Thank you for your understanding in this matter. If you have any questions or concerns, please do not hesitate to contact us.
Email: customer.service@booking.com
Phone: 0203 564 6725 Kind regards,
Booking.com Customer Service Team"
For more information and how to help the public understand the hidden cost of OTAs like Booking.com visit our Facebook group: Book Direct to Support Local Tourism
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