| A survey of UK consumers undertaken by the Mystery Dining Company (TMDC) found that 53 per cent of diners almost always choose where to eat based on a past customer service experience. “It's all too easy to tell people abut a bad experience than a good ... See all stories on this topic » |  BigHospitality.co.uk |
Tuesday, 8 March 2011
Service standards: Why is British service so poor?
<b>Service</b> standards: Why is <b>British service</b> so poor?: "
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